Make sure you receive our emails

Create a filter on a computer

1. Open Gmail in a web browser. In the search bar, select Show search options (the sliders icon).
2. In the From field, enter @iscreeningroom.com.
3. Select Create filter, check Never send it to Spam, then select Create filter again.

Already in Spam? Select our message in the Spam folder and choose Not spam. On the Gmail mobile app, open the message in Spam and choose Report not spam. Set up the domain filter on a computer.

You can also move our message from Promotions to Primary to make it easier to find.

Gmail filter instructions · Gmail spam help

Add our domain to safe senders

Use Outlook in a web browser or the new Outlook app.

1. Open Settings (the gear icon), then select Mail → Junk email.
2. Under Safe senders and domains, select Add safe sender (or Add).
3. Enter iscreeningroom.com without the @ sign. Select OK, then Save if prompted.

Already in Junk Email? Select our message and choose Not junk. If your work or school manages these settings, ask your IT team for help.

Microsoft's safe sender instructions

Mark our email as not spam

1. Open Yahoo Mail and select the Spam folder. You may need to select More or the More options menu to find it.
2. Select the message from iScreeningRoom.
3. Choose Not spam to return it to your inbox and help Yahoo recognize future messages from that sender.

Add the sender to contacts: In Yahoo Mail on a computer, open our message and hover over the sender's name or email address. Choose Add to contacts and save. Use the full email address shown in the message, rather than just our domain.

Yahoo spam help · Yahoo contact instructions

Move our email out of Junk

1. Open the Junk folder in iCloud Mail and find our message.
2. On an iPhone or iPad, open it, tap Move to Folder, then choose Inbox. On a Mac, drag it to your Inbox. On iCloud.com, select it and choose Not Junk.
3. Add the full sender email address to your iCloud Contacts to help future messages from that address reach your inbox.

Use the address in the message's From field. These steps apply to individual senders rather than adding the entire domain to a safe sender list.

Apple's iCloud Mail instructions

Check your provider's sender settings

Look for Safe senders, Allowed senders, or Spam settings. If domains are supported, add iscreeningroom.com. If a full email address is required, use the sender address from an iScreeningRoom message.

For a work or school account, send this request to your IT team:

Please check whether screening invitations from iscreeningroom.com are being blocked or quarantined, and allow legitimate emails from this domain under our organization's email policies.

Organization-level filters may still block or quarantine messages even after you update your personal safe sender settings.